Privacy Policy
Last updated: June 3, 2026
Hydro Bros Pro Wash ("we", "us", "our") operates www.hydrobrospro.com. This page explains what information we collect, how we use it, and the choices you have.
Information We Collect
- Quote requests. When you submit our free quote form we collect your name, phone number, optional email, town, service interest, and any message you include.
- Calls. When you call us your phone number, the time of the call, and any message you leave are received by our phone provider.
- Site activity. Standard server and analytics logs may capture your IP address, browser type, pages viewed, and referring URL to keep the site secure and measure how it is used.
- Anti-spam verification. The form uses Cloudflare Turnstile to verify that submissions come from real people. Turnstile may set short-lived cookies and send a verification token to Cloudflare.
How We Use Your Information
- To respond to your quote request and schedule your service.
- To follow up about your job, send appointment reminders, and answer questions.
- To improve the website and our services.
- To prevent spam, fraud, and abuse.
How We Share Information
We do not sell your personal information. We share limited information only with the service providers we use to run our business, including:
- Our customer relationship management (CRM) and lead-routing tools.
- Our messaging tools (for example, internal Slack notifications about new quote requests).
- Cloudflare, which hosts the site and verifies form submissions.
- Law enforcement or other parties when required by law.
Cookies and Tracking
Our site may use cookies and similar technologies for essential functionality (such as anti-spam verification) and to measure traffic. You can block or delete cookies through your browser settings. Some site features may not work the same without them.
Text Messages and Calls
If you provide your phone number, you agree we may contact you about your quote request by phone call or text message at that number. Message and data rates may apply. Reply STOP to opt out of text messages at any time, or call us at 631-600-8342 to opt out of further contact.
Data Retention
We keep quote requests and customer records for as long as needed to provide service, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion at any time.
Your Choices
- You can ask us to update or delete the personal information you have shared with us.
- You can opt out of marketing texts or calls by telling us, or by replying STOP to a text.
To make any of these requests, email or call us using the details below.
Children
Our site and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
Security
We use reasonable administrative and technical safeguards to protect your information. No system is perfectly secure, so we cannot guarantee absolute security.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top of this page shows when it was last revised. Significant changes will be highlighted on this page.
Contact Us
Hydro Bros Pro Wash
Long Island, New York
Phone: 631-600-8342
Website: www.hydrobrospro.com